Conflict Resolution Online Course UniversalClass

This brief clip discusses conflict, its prevalence in media, and how to resolve conflicts in the workplace. Conflict rarely produces positive results.

As a preview to the full length online class, discussion topics include animosity, dissent, anger, frustration, rage, disagreements, differences of opinion, yelling, personal attacks and vindictiveness in the business setting. What are some causes of conflict in the workplace?

What are some ways to resolve conflicts?