To Be a Leader: The Power of We

Jack Hayhow discusses the power of WE and John Gottmans research on positive to negative interactions (ideal is 5 positive: 1 negative).

Hayhow relates Gottmans relationship research to the use of we (as positive) versus I (as negative). He emphasizes the importance of a leader and/or managers use of vocabulary in order to make his/her employees feel like they are part of a team. Aside from downward communication that occurs within a team what other ways can downward communication be distributed?