Employee Motivation, Satisfaction, and PerformanceIndustrial Organizational Psychology

Attitudes, Emotions, and Work

In this student project, five women demonstrate various aspects of the workplace and satisfaction therein.

Here are their roles and topics: Amanda (manager-resigned work satisfaction), Kim (employee-progressive work satisfaction), Carol (employee-constructive work dissatisfaction), My (employee-stabilized work satisfaction), and Wilma (employee-withdrawal behaviors).

In the first scene, My makes a personal phone call while her co-workers express their annoyance, but Amanda announces that she is the best salesman and has high customer service marks; she acknowledges that Kim needs to do better but says nothing to Carol who becomes incensed and takes a coffee break.

Each member of the group exemplifies their topic area in their actions and in testimonials. How does this clip show affiliation and identification in a group environment?

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